TERMS AND CONDITIONS

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1. APPLICABILITY

1.1The General Terms and Conditions apply to all agreements and activities of Colter Music & Inspiration B.V. (Euphoria Dance Academy/School), hereinafter referred to as "Euphoria DA."
1.2By registering online and/or paying for a class, punch card, membership, course, workshop, private lesson, or event, the customer agrees to the General Terms and Conditions of Euphoria Dance Academy.
1.3Euphoria Dance Academy may amend these General Terms and Conditions from time to time. Changes will be communicated in advance via email. The latest version of the General Terms and Conditions will always apply and is available on the website at all times.

2. GENERAL RULES

2.1Visitors (members, guests, parents, etc.) must comply with Euphoria DA's house rules and/or the rules set by the location's management during their visit to the school or club location. All visitors must follow the instructions given by the dance school owner or authorized personnel. Failure to comply may result in removal from the premises.

3. PERSONAL DATA

3.1Online registration forms must be completed fully and truthfully.
3.2Euphoria Dance Academy collects customers' personal data to maintain its membership records and ensures that all data is handled with strict confidentiality.
3.3Euphoria Dance Academy may use personal data to inform customers about events and other activities. If a customer does not wish to receive such communications, they may unsubscribe via email at info@euphoriaacademy.com.

4. REGISTRATION AND PARTICIPATION IN LESSONS

4.1Customers may attend lessons based on single lessons, punch cards, or memberships.
4.2Customers must register online via the Trainin app before the start of a lesson.
4.3Class or workshop registrations are confirmed only after Euphoria Dance Academy has received the required payment.
4.4Cancellations are free of charge if made on the same day, up to 2 hours before the lesson begins. Cancellations made within 2 hours of the lesson's start time are considered "late cancellations," and the tuition fee will not be refunded. In this case, the late cancellation counts as participation.
4.5Customers arriving more than 10 minutes after a class has started will not be allowed to participate as it is disruptive to the rest of the class.
4.6Single lessons, punch cards, and memberships are personal and non-transferable to third parties.

5. MEMBERSHIP – DURATION, CONTENT, AND CANCELLATION OF THE AGREEMENT

This section applies only to regular memberships available for purchase on the website, granting access to regular classes. It does not apply to show team memberships.

5.1Memberships grant access to lessons on the regular weekly schedule and exclude special boot camps and events.
5.2.1Credits for classes must be used within one week (Monday–Sunday).
5.2.2Unused credits may be carried over to the following week, provided the customer has a valid subscription and consistently pre-registers for each class. If a customer participates in a class without registering, Euphoria Dance Academy reserves the right to revoke this option.
5.2.3In cases of prolonged absence with prior notice, credits may be used up to 2–4 weeks later. Requests must be submitted in advance via email to info@euphoriaacademy.com.
5.3Membership fees must be paid in advance. Failure to meet payment obligations may result in denial of access to lessons.
5.4Memberships begin on the 1st of each month. Customers starting earlier will pay a pro-rated fee for the additional days, which will be added to the membership's original duration.
5.5A one-time administration fee of €10 applies to all new contracts.
5.6Customers are entitled to a 14-day cooling-off period during which they may cancel their membership, provided they have not attended any classes. Cancellation requests must be submitted in writing via email to info@euphoriaacademy.com.
5.7Memberships are contracted for a minimum period of 3 or 6 months. The membership fee must be paid throughout the contract term.
5.8Membership types can be changed for a minimum period of 2 months. Upgrades can be requested at any time, with the customer paying the difference in subscription fees for the full calendar month. Downgrades take effect on the 1st of the following month and must be requested in writing at least 14 days in advance via email to info@euphoriaacademy.com. The membership's end date remains unchanged.
5.9Customers may revert to their original membership after the minimum 2-month change period. Requests must be submitted in writing at least 14 days in advance via email to info@euphoriaacademy.com.
5.10A 3-month membership can be upgraded to a 6-month membership starting on the 1st of any calendar month. The new fee will apply from the change date forward. Requests must be submitted in writing at least 14 days in advance via email to info@euphoriaacademy.com.
5.11Memberships automatically renew after the initial 3- or 6-month contract period. Cancellation after the initial period requires a one-month notice.
5.12Membership cancellations must be submitted in writing via email to info@euphoriaacademy.com, with a one-month notice period. During this period, customers may continue attending classes. Cancellations made in person at the reception desk are not legally valid.
5.13Euphoria Dance Academy will make every effort to ensure classes run as scheduled but reserves the right to cancel classes due to force majeure or insufficient participants. Canceled classes can be made up during the same month. Tuition fees are non-refundable.
5.14Euphoria Dance Academy reserves the right to close on public holidays and may operate a limited schedule during holidays. This will not result in a reduction in membership fees or refunds. Notice of closures will be provided via email or the website.

6. PUNCH CARDS / SINGLE TICKETS

6.1Punch cards are available for 1, 5, 10, or 20 classes:
- 1 x class tickets: valid for 1 week from the date of purchase.
- 5 x class cards: valid for 2 months from the date of purchase.
- 10 x class cards: valid for 3 months from the date of purchase.
- 20 x class cards: valid for 6 months from the date of purchase.
- Beginner course punch cards: valid for 2 months from the date of purchase.
6.2Punch cards (except Beginner punch cards) can only be used for regular weekly classes, not for special boot camps or events.
6.3Beginner punch cards are exclusively for beginner-level classes.
6.4Punch cards are non-refundable.

7. EARLY CANCELLATION / PAUSING OF MEMBERSHIPS OR PUNCH CARDS

7.1Memberships cannot be canceled before the initial 3 or 6-month period.
7.2In cases of long-term illness or injury, memberships or punch cards may be paused upon submission of a medical certificate indicating that participation in lessons is not possible. The pause takes effect after the initial two weeks of the injury.
7.3After the initial 3-month membership period, customers may pause their membership twice per year for a minimum of two weeks each time. The total pause duration cannot exceed 2 calendar months within a year, starting from the membership commencement date. Requests must be submitted in writing at least 14 days in advance via email to info@euphoriaacademy.com.

8. PRICES AND PAYMENTS

8.1Upon purchasing a single lesson, punch card, or subscription, the customer must pay the tuition fee in full before attending the (first) lesson. Payment can be made via the online payment system or in person at the school.
8.2For memberships, payments are processed after the 24th of each month for the duration of the subscription via direct debit. A fee of €10 will apply for any unjustified chargebacks.
8.3Euphoria Dance Academy reserves the right to adjust prices. Any changes will be announced in advance via the website and/or email.

9. LIABILITY

9.1Attending the school and participating in classes is entirely at the customer's own risk. By agreeing to the General Terms and Conditions, the customer acknowledges and accepts this. Euphoria Dance Academy is not liable for injuries, loss, or damages incurred during classes, courses, workshops, open training hours, or private events.
9.2Loss or damage caused to the school's property (both movable and immovable) by a customer will be recovered from the responsible individual(s).

10. USE OF PHOTO AND VIDEO MATERIAL

10.1The use of any recording devices, including photo, film, video, or audio equipment, within the premises of the dance school is only permitted with prior consent from Euphoria Dance Academy. This permission may be revoked at any time without explanation.
10.2Euphoria Dance Academy reserves the right to exclude individuals who do not agree to the terms outlined in the "Video Consent and Release Form" from specific activities without providing further explanation.